IT equipment for every employee, wherever they work
Restart buys, configures, delivers, supports and takes back your company's laptops and phones in 120+ countries — one partner from purchase to disposal.
Trusted by fast-growing teams
Every step of the device lifecycle
From the first purchase to the last write-off document. Start with one service or hand over the whole IT asset lifecycle.
MDM & Device Management
Apple Business Manager, MDM and Intune setup.
Learn more →Employee Onboarding & Offboarding
Welcome boxes, setup and laptop retrieval.
Learn more →IT Procurement & Global Delivery
Bulk purchasing, rollout and insured shipping.
Learn more →IT Inventory, Asset Tagging & Storage
Asset tracking and warehouses in several countries.
Learn more →Repair & Replacement
Authorised service centres and Golden Box replacements.
Learn more →Buyback & Write-off (ITAD)
Fair market value trade-in, data erasure, write-off documents.
Learn more →From ticket to configured device — and back
Request in the partner portal
Your team opens a ticket for a new hire, repair, upgrade or return.
Procure & configure
We source the device and enrol it in ABM, MDM or Intune.
Deliver & onboard
Insured, tracked delivery — a welcome box before day one.
Support & replace
24/7 support, repairs and replacements in 4 h–2 days.
Retrieve, redeploy or recycle
We collect, service and reissue — or buy back and write off.
Hiring in a new country? We're already there.
Restart serves companies in 120+ countries, with its own offices in Germany, Poland, Ukraine, the UK, the USA and Mexico.
Restart offices
- Germany — headquarters in Cologne
- Poland — office in Wrocław
- Ukraine — office in Odesa
- United Kingdom — office in Hayes (London)
Focus markets
- Armenia
Part of our coverage in 120+ countries. Your country isn't listed? Ask us.
Restart offices
- USA — office in St. Petersburg, Florida
- Mexico — office in Mexico City
Part of our coverage in 120+ countries. Your country isn't listed? Ask us.
Focus markets
- United Arab Emirates
Part of our coverage in 120+ countries. Your country isn't listed? Ask us.
Our offices
Mexico
Montecito 38, Piso 8, Nápoles, Benito Juárez, 03810 Ciudad de México, Mexico
Facts, not promises
One partner for the whole lifecycle
Procurement, setup, delivery, support, storage, redeployment, buyback and write-off — handled by Restart, not by a vendor per country.
Authorised service centres
Our specialists repair equipment in authorised service centres, with quality parts and warranty and post-warranty service.
Security built in
ABM, MDM and Intune on every device; encryption, remote lock and wipe; disk erasure at trade-in where necessary and possible.
24/7 support and a partner portal
Round-the-clock support and a ticketing system for onboarding, offboarding, repairs, upgrades and trade-ins.
Every device and every request in one place
- Tickets — onboarding, offboarding, repair, upgrade and trade-in, with real-time updates for the ticket creator.
- Device tracking — an up-to-date list of equipment in stock and assigned to each employee.
- Your IT team in control — they manage the process; we do the physical work.
Restart equips teams at…
Questions buyers ask first
Which countries does Restart cover?
Restart supplies and supports company IT equipment in 120+ countries. We have our own offices in Germany (Cologne, headquarters), Poland, Ukraine, the USA, the UK and Mexico. If you are hiring in a country you don't see on our coverage page, ask us — we will confirm delivery and setup options for that country in your quote.
How fast can you replace a broken laptop or phone?
Replacement equipment typically arrives within 4 hours to 2 business days, depending on the employee's location. With our Golden Box service we can also replace a device while the original is being serviced, so the employee keeps working.
How is pricing calculated?
Pricing depends on the services you use, the countries your employees are in and the number of devices. You receive an individual quote. When we purchase equipment for you, we negotiate favourable terms, including price and extended warranties.
Can we try Restart before signing a long-term contract?
Yes. You can work with us for two months on a trial basis. If you are satisfied, cooperation continues under a contract that extends automatically.
How do you keep devices and company data secure?
We enrol Apple devices in Apple Business Manager, work with Microsoft Intune for Windows endpoints and implement MDM solutions with our integration partners. MDM lets your IT team block untrusted apps, configure devices remotely according to company policy, encrypt data, and locate, lock or wipe a lost device. When equipment is traded in, we erase the disks where necessary and possible.
Which device brands do you work with?
We work with a wide range of equipment, including Apple, Dell, Lenovo, HP, Cisco and MikroTik. Tell us which models your company uses and we will source and configure them.
Tell us where your team is. We'll handle the devices.
Share the countries, the number of employees and what you need — procurement, setup, onboarding, support or retrieval. We'll come back with a proposal.
- Two-month trial cooperation
- 120+ countries, offices in six
- 24/7 support and partner portal
Request a quote
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